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Ships within 48 hours · Estimated delivery Jul 26 - Jul 31
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Description
Rest-Q MattressReturns0 Information About the Rest Q Mattress The Rest Q Mattress from Comfortex is perfect for those who spend long periods of time in bed, the Rest Q Mattress offers pressure redistribution for increased comfort and to help prevent pressure sores. The mattress features multiple levels, each of which are constructed to provide adequate support and cushion to various areas of your body. The mattress has been engineered to maximize your comfort and
Returns0
Information
About the Rest-Q Mattress
The Rest-Q Mattress from Comfortex is perfect for those who spend long periods of time in bed, the Rest-Q Mattress offers pressure redistribution for increased comfort and to help prevent pressure sores. The mattress features multiple levels, each of which are constructed to provide adequate support and cushion to various areas of your body. The mattress has been engineered to maximize your comfort and give you the exact support that you need.
Features :
- Vapor proof, shear reducing top cover is the nation's most durable fabric used in healthcare. Other fabric tend to fade, crack and can lead to core contamination
- Highly resilient top cushion conforms and responds to body contours and bony prominences. It provides long-lasting and much-appareciated comfort.
- Upper torso support rests beneath the top layer to support the back and shoulders.
- Embedded within the core are supportive sections under the hips and shoulders. Between these support sections is a soft, pressure absorbing strip to helpt bridge the patient's pressure-sensitive areas along the spinal column and sacrum. When side-lying, the trochanter rest bridged, over the center strip.
- Extra support is focused beneath the hips providing the right blend of comfort and support where the majority of the weight is concentrated.
- The firm base layer ensures that heavier patients remain supported without bottoming out.
- Heel suspension system supports the lower legs along the horizon of the mattress while allowing sensitive heels to float, virtually suspended.
- Ultra firm perimeter support facilitates safer, more secure transfers and prevents edge-of-bed collapse and side rail entrapment. Defined perimeter SeCure Edge is optional.
Returns
For hygienic reasons, this item is non-returnable. Mattresses are non-returnable because they cannot be reused or sold as new.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.1 ★★★★★
Based on 25 reviews
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Product Reviews
★★★★★ 5
Easy peasy
Good communication. Easy to file a claim. Received my refund as soon as the product was mailed.
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Reviewed in the United States on May 21, 2026
★★★★★ 4
Its good to have for electronics and kitchen items
I get the Insurance for certain Electronics and kitchen items.
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Reviewed in the United States on April 17, 2026
★★★★★ 5
Worth the money.
Quick and easy claim process. My refund was processed the same day that I shipped back the product.
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Reviewed in the United States on April 13, 2026
★★★★★ 1
All Gotchas, Gimmicks, and Grief
My husband broke the item in question, which was a Chemex coffee maker made of nothing but glass. It shattered full of coffee, so like a normal human he cleaned up the dangerous mess and threw it away. I put in a claim, and it said that I had to ship back the product. Believing that the Asurion process was as simple as stated, and reading the agreement that does mention that sometimes they'll require shipment of the item, but that they will review cases and use reasonable judgment, I contacted their chat, explaining that the requirement that I mail them a wet pile of shards of glass soaked in coffee (and a little bit of blood) was unsafe and unreasonable. I don't even know how I could do that in a way that would be safe for the people opening the packaging, or even to take it to the store. The shards of glass might puncture any plastic, and the wetness would soak through, plus there's the biohazard issue. Seems silly for a $47 product replacement to me. I figured any human would understand.
First chat associate closed my case without even responding to me. I had to reopen it.
The second one told me, "Yes, that is how your warranty works" as an answer to my "Hello, the last chat closed without me talking to anyone." I tried to explain the situation, and was told "If you call the hotline, maybe they'll help you."
I call the hotline. The first person tells me tough, I have to mail it. I say it was thrown away. He says "AHA then it's lost! Your warranty doesn't cover lost things!" I say no, it's not lost, it was disposed of properly as shards of glass should be. I finally ask can I speak to someone else or a supervisor. He lies and says yes. I sit on hold for 20 minutes, never any wait time or any sort of indicator of when someone will talk to me. The phone call quality finally gets very horribly staticky, so I hang up and try again.
Hallelujah, I get a decent human being who immediately says, "Oh, no, that's not reasonable! That is an unsafe thing to have to mail. I'll send it to the override department who should approve this because it's obvious that's not a normal thing to expect."
Today I get an email that says:
We can't approve your claim.
We reviewed your NO SUPPORTING MANUFACTURER COFFEE MAKER claim.
The product in your claim is not covered by your plan.
As a result, we're unable to approve your claim.
Nothing about the requirement to mail a biohazard, just the item isn't covered even though the item is absolutely covered.
While I understand that loss prevention is important, this is a very small potatoes return and it isn't like I made this up. It would be easy to make me happy. I'm sure it has cost them more money to deny it than they would have lost covering the Chemex. I've bought multiple of their product replacement policies before. I never will again. They didn't offer for me to send a picture or anything. They just wasted hours of my time and sent a clearly AI-based answer, rather than treating me like a valuable customer.
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Reviewed in the United States on February 28, 2024
★★★★★ 5
Fast!
Process was easy. Quickly issued a gift card for my refund.
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Reviewed in the United States on May 14, 2026