SKU: 50576531586

T32MAX Geared Tripod

Sale price$449.55 Regular price$499.50
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Description

T32MAX Geared TripodKEY FEATURES T32MAX Platform Fully Modular Platform Interchangeable components adapt to different shooting needs Structure Driven Stability Optimized structural design delivers superior rigidity and balance 0 Leg Angle Design Shoot flush against walls and in tight spaces Ergonomic Height Scale Readable leg scales for precise, intuitive adjustments Lightweight, High Capacity Strong load performance without added bulk Workflow Optimized Design Fewer

KEY FEATURES

 

T32MAX Platform

Fully Modular Platform Interchangeable components adapt to different shooting needs

Structure-Driven Stability Optimized structural design delivers superior rigidity and balance

0° Leg Angle Design Shoot flush against walls and in tight spaces

Ergonomic Height Scale Readable leg scales for precise, intuitive adjustments

Lightweight, High Capacity Strong load performance without added bulk

Workflow-Optimized Design Fewer adjustments, faster transitions, and a more seamless shooting experience

 

C32G/C32GK Geared Column

Precision Geared Elevation  Smooth, controlled vertical movement with exceptional stability

All-Metal, Oil-Free Gear System  Worm gear construction ensures long-term durability and consistent performance

Extended Height, Minimal Weight  Reaches up to 2.0m while maintaining a lightweight profile

Inverted for Low-Angle Control  Retains precise height adjustment in inverted setups

Horizontal Positioning Capability  Enables lateral shooting with height control when paired with the C32T column (options)

System Compatibility  Designed to integrate with a range of T32MAX center column options

Magnetic Detachable Handle  Quick attach and removal for seamless transition to powered operation

 

 

SPECIFICATIONS

 

Tripod Model


T32 MAX

Center Column Diameter 32mm
Number of Sections per Leg 3
Leg Tube Diameters 22mm/25mm/28mm
Leg Tube Material Carbon Fiber
Leg Tube Angles 23°/0°
Leg Tube Graduations Yes
Net Weight 1.38kg (excluding center column)
Foot Pads Rubber
Foot Spike Interface M10
Safe Load Capacity 15kg
Bubble Levels 2 on the column
Collapsed Length 57.5cm (excluding center column)
Working Height Refer to individual center column condition diagrams

 

Center Column
Center Column Model C32G/C32GK
Mounting Plate Specification 3/8” screw/Arca Style Clamp
Center Column Weight 0.62kg/0.64kg
Center Column Material Worm Gear - Stainless Steel; Gears - Copper; Column Body and Housing - Aluminum
Center Column Safe Load Capacity 6kg (with inner column extended)/15kg (with inner column retracted)


AFTER-SAlE SERVICE

We are committed to providing you with high-quality products and reliable service. Your purchase is covered by a one year limited warranty from the date of original retail purchase by the end-user. During this period, we will provide free repair services for any issues arising from normal use.

Please note: This warranty does not cover damage or malfunctions caused by misuse, accidents, physical damage, unauthorized modifications, or operation in unsuitable environments.
Even after the warranty period ends, we're still here to help — repair services will be available at a reasonable cost. If you have any questions or need assistance, please don't hesitate to contact our customer support team. 

Most parts are user-replaceable. Replacement parts can be ordered directly from our web store. Step-by-step videos support are provided free of charge to walk you through the process. 


 


TRIPOD TROUBLES?

T32MAX HAS THE FIX

The ROGETI® T32MAX tripod is an advanced carbon fiber tripod system tailored specifically for professional photographers. Constructed from high-quality carbon fiber, it combines exceptional durability with a lightweight build, ensuring optimal stability and effortless portability.

The tripod legs offer adjustable angles of 23° and 0°, providing versatility for a wide range of shooting scenarios and ensuring secure stability across various terrains. Notably, the unique 0° leg-angle feature enables photographers to position the camera directly against walls or windows, maximizing creative shooting possibilities.

The leg locks of the T32MAX are ingeniously re-engineered making adjustments quicker and more convenient, and thoughtfully positioned higher up on the tripod legs, away from the tripod feet, keeping your hands clean.

Moreover, the T32MAX tripod is complemented by a comprehensive ecosystem of accessories, including multiple center column options, extension columns, tripod wheels, monitor brackets, integrators, counterweights, and premium carrying bag. Each accessory is meticulously designed to integrate seamlessly with the tripod, creating a highly versatile and adaptable system capable of meeting the evolving demands of professional photography.

For more information about T32MAX series , please visit T32MAX C32B TRIPOD

 

 

T32MAX+C32GR/GK TRIPOD

PRECISION GEARED FOR PROFESSIONALS


Insufficient maximum tripod height?

In product photography, achieving a maximum working height for a tripod is crucial to minimize perspective distortion. By positioning the camera higher, it allows for adequate distance between the lens and the subject, resulting in reduced distortion. This becomes especially important in architectural and interior shots where capturing vertical space, such as split-levels and atriums, is necessary. However, many tripods on the market fall short, with maximum heights below 1.7m, and geared tripods even lower, posing a challenge in meeting photography goals. The ROGETI® T32MAX, when paired with the C32G, effortlessly achieves a camera position over 2m high, making it highly convenient for product photography. Furthermore, the tripod can be further extended using the E32 series extension columns, making it an ideal choice for capturing architectural spaces in multi-purpose or banquet halls. Additionally, the T32MAX's 32mm diameter center column ensures superior stability, providing a reliable platform for your photography needs.


Insufficient center column travel?

If the number of leg sections needed can be accurately estimated, the desired height can be easily achieved by simply raising the center column. The travel distance of the center column determines its height adjustment capability. The shorter the center column, the greater the likelihood of needing to reset the leg sections. We shoud be aware that if the tripod's center column travel is less than the height variation corresponding to fully extending one leg section, it means that some certain height intervals cannot be achieved by extending entire leg sections—these height intervals are referred to as the tripod's "height blind spots."

Many tripods,  including professional-grade ones, may have height blind spots, especially geared tripods, where the center column travel is often below 30cm, and even below 20cm. In product photography, center column travel is crucial as it often requires moving the tripod backward while simultaneously raising the center column. Insufficient center column travel may lead to the need for readjusting the leg sections, which can be a tedious process when the camera is attached.

The ROGETI® C32G geared center column, when paired with the T32MAX tripod, offers a total travel distance of up to If the number of leg sections needed can be accurately estimated, the desired height can be easily achieved by simply raising the center column. The travel distance of the center column determines its height adjustment capability. The shorter the center column, the greater the likelihood of needing to reset the leg sections. We shoud be aware that if the tripod's center column travel is less than the height variation corresponding to fully extending one leg section, it means that some certain height intervals cannot be achieved by extending entire leg sections—these height intervals are referred to as the tripod's "height blind spots."


Trying to produce a lift camera movement on a geared tripod, but experiencing a lot of shaking?


Elevate the geared center column to its max, and shake it manually when the lock loosened. If it moves about, it may shake while in motion. Additionally, many geared tripods experience issues such as jerky movements, difficulty sustaining an even speed, and significant differences in damping when rising versus falling. While these problems are not a concern when capturing static photographs, they can be problematic when shooting video.

The ROGETI® C32G geared center column is extremely stable, even when raised to its highest point and with its locking knob loosened. This ensures stability during movement, and the difference in damping between ascending and descending is relatively small. When used with a camera or smartphone equipped with image stabilization, the T32MAX+C32G is more likely to produce stable lifting and panning shots compared to other geared tripods.

 

Inability to flip the center column of a geared tripod?

Unlike most geared tripods, the ROGETI® C32G geared center column can be used inverted, allowing for geared adjustments even when shooting at low angles. Its self-locking worm gear structure ensures ultra-low adjustments without the risk of the camera falling.



Geared center column cannot be positioned horizontally?

Most geared tripods cannot place the center column horizontally. However, by adding the C32T horizontal column (options), the C32G can be positioned horizontally above or below the apex of the tripod. This allows for easy horizontal adjustment, including raising and lowering the camera.


Plastic worm gear or meshing components?

Many tripods with geared movements utilize plastic parts such as worm gears, pinions, and racks in order to make production simpler and less expensive, as well as to reduce the need for lubricants to avoid oil contamination during operation. However, the plastic components in these designs can degrade over time, resulting in compromised performance and longevity.

The C32G features a stainless steel worm gear, a bronze pinion, and a one-piece aluminum alloy toothed central column, ensuring long-lasting use in harsh environments. Additionally, its excellent design and manufacturing processes enable the C32G to achieve oil-free operation with all-metal meshing.

 

Unsteady crank handle?

Geared tripods often have folding handles to reduce overall dimensions, but this can negatively affect the shooting experience, making it difficult to obtain steady footage.

The C32G center column is equipped with a generously-sized, single-piece handle that makes it more comfortable to use, thereby improving video stability.

 

Hard to precisely control steps in time-lapse photography?

Most geared tripods don't have measurements, which can make it hard to set intervals for time-lapse photography. This can cause the lens to move at inconsistent speeds.

However, the C32G offers a simple way to achieve precise step movement for time-lapse shots. Each division on its handle panel represents 1mm of elevation, making it easy to control changes in elevation. Turning the handle a full rotation raises the platform height by 12mm, corresponding to the clock divisions. This feature makes it easy to make correct elevation adjustments while viewing the screen.

 

Tedious to hold a smartphone or tablet?

More photographers are using tablets or smartphones to monitor shooting scenes. However, most tripods only have a side screw hole, which makes it time-consuming to mount such monitors.

The ROGETI® T32MAX tripod has a custom-fixed bracket that allows photographers to easily attach a tray to hold a smartphone or tablet within seconds. The tray can be removed in just one second and used as a desktop stand. This makes communication with clients or teams during shooting breaks easy and increases shooting efficiency.


WHAT‘S IN BOX?

SMART ACCESSORIES WITH T32MAX

 

Sandfeet for sandy or muddy terrain
Sandfeet are designed for use on sandy or muddy ground to prevent dirt and debris from entering the tripod legs. They can be directly screwed onto the ends of the T32MAX leg sections.

Assembler Center Column Integrator
The ASSEMBLER Center Column Integrator can simultaneously secure the T32MAX tripod (with center column and RG-1 geared head), two additional center columns (or extension columns), and the S20 multifunctional handle. It also allows for quick attachment of a strap for bag-free carrying. Additionally, it includes three sandfeet for use on sandy or muddy terrain. Its compact design ensures easy storage and transport.

Tablet Holder for Monitoring
The Tablet Holder is a quick and convenient accessory designed for the T32 MAX tripod, allowing stable mounting of a tablet or smartphone within three seconds. Removal is even faster, taking just one second.

Once detached, the tray can double as a desktop stand, making it easy to review footage or collaborate with clients and team members during breaks, enhancing workflow efficiency and shooting productivity.

The Tablet Holder includes two mounting brackets (one long and one short) and an L-shaped tray. The short bracket is suitable for most smartphones and tablets, while the long bracket is recommended for larger tablets over 12 inches. Once installed, the mounting brackets can remain fixed for everyday use without the need for frequent removal.

Wrench Kit for Tripod Adjustment
The Wrench Kit is designed to adjust the opening and closing tension of the T32MAX tripod legs and their central connectors. Its capsule-shaped, nested design makes it easy to store and carry. The kit can be disassembled into four wrenches: two large and two small.

The large wrenches are used to adjust the tension of the three legs on the T32MAX tripod, while the small wrenches are for the C328 tripod. If the legs become loose, the corresponding wrench can be used for tightening.


 

WHAT'S IN THE BOX

  • T32MAX Tripod

 C32G Center Column: Version with a  3/8" mounting plate (for attaching any tripod head).

 C32BK Center Column: Version with an Integrated Arca-Swiss Clamp (for RG-1 geared head or L-bracket mounting)

 

OPTIONAL



 

 

 

 

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 50576531586

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I bought this after hearing a dermatologist on Instagram rave about this cream and now I see why. As someone who suffers from pretty severe eczema this is my go to holy grail for flair ups. Perfect for sensitive skin and can be used daily. It is very thick so provides a thick layer of moisture on your skin. I will say I have bought 2 sizes in this and the smaller size (1.3fl oz) did separate and had a liquid part that would come out. I have bought numerous tubes of the larger size (3.3fl oz) and never had an issue with separation with the larger size. I’m learning as I get older that more expensive does not mean better quality skincare. This is one that is not only affordable, but will also give you noticeable results. I have everyone in my whole family using this product!
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Having this card from Prime/ Sync has made things so much easier ! I order something & then go to cart & pay with my Prime card, nothing more. I don’t need to worry about theft or further actions or delays. It’s a done deal & I have more time added to make an additional purchase if I need to in case I forget something. I love this card 💞. So easy, I buy more here cause it’s faster, safer, & all in one easy step & Amazon has just about everything there is so why not ? Best card in my wallet !!!
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2026 it has saved me
I never wanted a store card only! When I first applied I was bummed that I only got the store card and I thought about canceling it. BUT A lot has changed this year for sure. New grandparents, grocery being so EXPENSIVE and everything in our house as far as electronics needed to be replaced. Very easy to apply for, love the fact that you can apply without getting a hit on your credit and if you want to accept the offer then do so and if you decide that it’s not enough credit then you can decline the offer and no hit to your credit. I will say this, this was the lowest card that I was offered but I chose to get it anyway and within a month I had already received a credit line increase. I also took a trip out of the country and was able to order stuff and have it delivered with no problems. Every time I use it I get cash back and am able to use that on my next order. This is my weekly card for groceries. I definitely can’t wait until it upgrades to the visa, I would definitely get more use out of it. For those who are Amazon shoppers, it’s well worth it. So far so good, Good Choice.
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I've done business with GE CRB before using other store cards, so I knew what to expect going into this. I will echo the advice that a few others have given. For one, I would recommend that you only use this card for one purchase at a time and that you pay it off entirely before using the card again. The interest starts accruing immediately, but you are not billed for it until the promotional term expires - for example 6 months, 12 months, etc. You will see the expiration date and accrued interest amount on your bill. I always make sure I can pay off the entire amount well before the expiration date. Also, I schedule automatic payments through the website so it's paid every two weeks (pay day works well for me). I divide the balance by number of payments and schedule all of them right away. It's very easy to do this and will prevent late payment fees and the possibility of defaulting and getting hit with the accrued interest. I haven't had to deal directly with GE CRB customer service yet, so I don't have any complaints on that. The benefit of having a card like this is being able to use it for major purchases, paying it off over time, and avoiding any interest charges because you are paying off the balance before the promotional term (deferred interest) expires. You can't do that with a regular credit card. If you want a card to make frequent purchases with and plan on paying off the balance at the end of the month, you're much better off with a regular credit card. One warning... I noticed that after I was approved for this card my method of payment for Kindle one click purchases changed to this card. Keeping it that way would not be good and I wanted to make sure others know about this. I'm pretty sure you'd be hit with the interest at the end of the month since the purchases you would be making are lower than what's required to receive the no interest promotions. I changed it back to my debit card. Just keep on top of the account, don't use it to make a bunch of purchases, and pay the balance off before the promotional terms expire and you'll be fine. Like all credit, being responsible is the key to not getting in trouble with it.
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Hi Ui Ewe iew Neil Sandage, GreatCTO, Chuck Bartowski
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Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
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Reviewed in the United States on April 2, 2015

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