SKU: 94105614563

Mastering ServiceNow, 2/e

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Description

Mastering ServiceNow, 2/eServiceNow is a SaaS application that provides workflow form based applications. It is an ideal platform for creating enterprise level applications giving requesters and fulfillers improved visibility and access to a process. ServiceNow based applications often replace email providing a better way to get work done. The book steps through the main aspects of the ServiceNow platform, from the ground up. It starts exploring the core architecture of

ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email providing a better way to get work done.The book steps through the main aspects of the ServiceNow platform, from the ground up. It starts exploring the core architecture of ServiceNow, including building the right data structure. To add business logic and control data, and interactivity to user interaction, you will be shown how to code on both server and the client. You will then learn more about the power of tasks, events and notifications. The book will then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Furthermore, you will learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. You will then be shown how to package your applications and changes, so they can be installed elsewhere and ways to maintain them easily. If you wish to create an alternative simple interface, then explore ways to make ServiceNow beautiful using Service Portal.About the AuthorMartin Wood has spent almost 10 years spreading the word about ServiceNow. He has been lucky enough to see the company and platform grow from the very start, beginning as one of the earliest customers in 2008, when he built one of the first custom applications. He enjoyed the experience so much that he joined the company in 2009. There onwards, he worked with a variety of clients, from blue-chip enterprises to SMEs, helping them harness the power that the platform brings.

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SKU: 94105614563

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4.6 ★★★★★
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Tyler Kline
West Palm Beach, US
★★★★★ 5
Good looking shelves and easy install - skip the included drywall anchors
Color: Black, Number Of Shelves: 2, Size: 22in
I installed these shelves in a bedroom to get things off my dresser and some decor. Once mounted they look really nice. The black finish looks clean and modern and they blend in well with the room. Installation was pretty straightforward. The metal bracket mounts to the wall first and then the shelf slides over the bracket. As long as you take your time lining things up it’s a simple project. One thing I strongly recommend is not using the white plastic self-drilling drywall anchors that come with the kit. I’ve used that style before on other projects and they tend to strip out easily and leave larger holes in drywall. I used better anchors instead and the shelves mounted much more securely. The rest of the hardware worked fine and once installed the shelves feel solid and hold items well. Pros - Clean modern look - Easy installation - Feels solid once mounted - Good size for books or decor Cons - The small level included isn’t very accurate — use your own level - One of the metal brackets was slightly bent out of the box but straightened out easily Helpful tip: Use your own level and better drywall anchors if you have them. It makes installation easier and the shelves will mount much more securely. Final thoughts: For the price these are nice looking floating shelves that install easily and work well for light storage and decor.
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Reviewed in the United States on March 13, 2026
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Coffman, H
Carnegie, US
★★★★★ 5
Cheap, and effective!
Color: Black, Number Of Shelves: 4, Size: 15.7in
Looks good, works great, low cost. I'll be purchasing more in the future.
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Reviewed in the United States on May 12, 2026
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Amazon Customer
West Palm Beach, US
★★★★★ 4
Cute for coffee bar!
Color: Black, Number Of Shelves: 4, Size: 15.7in
Great for above my coffee bar. Easy to mount and align. Seems stable!
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Reviewed in the United States on April 14, 2026
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Samuel Roberts
Fort Morgan, US
★★★★★ 5
Great shelves, strong, secure, sturdy, decent size, unbeatable price.
Color: White, Number Of Shelves: 4, Size: 15.7in
Easy installation fits where we wanted them. Stable strong secure snug fit. Cleans easily with dust wipe. I would recommend buying these.
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Reviewed in the United States on May 19, 2026
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Verified Purchase
Clara
Pawtucket, US
★★★★★ 3
The shelves sag away from the wall overtime
Color: White, Number Of Shelves: 2, Size: 15.7in, Color: White, Number Of Shelves: 2, Size: 15.7in
Although the wood quality and finish of the shelf are clean and well-made, the main issue is that the shelves begin to sag over time while holding around 10 pounds, even though the product listing claims they can support up to 20 pounds. They may perform better on a brick wall, but on drywall you should be cautious. To fix the problem, I had to purchase floating shelf brackets for support, which solved the sagging issue. However, this defeats the purpose of the “floating” aesthetic. Since the shelf is in my bedroom, I can overlook it, but I personally wouldn’t install these in a common area if I wanted a clean floating look.
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Reviewed in the United States on May 27, 2026

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