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Description
Cisco SMARTnet Extended Service – Catalyst 3650 48-Port 8x5 NBD Exchange + Expert Technical SupportThe Cisco SMARTnet Extended Service is an industry leading support solution tailored for businesses seeking comprehensive maintenance and exceptional service for their Cisco equipment. This robust service guarantees a predictable total cost of ownership while enhancing your operational efficiency. By investing in Cisco SMARTnet, you bolster your peace of mind and productivity, ensuring your projects are executed efficiently and punctually.
The Cisco SMARTnet - Extended Service is an industry-leading support solution tailored for businesses seeking comprehensive maintenance and exceptional service for their Cisco equipment. This robust service guarantees a predictable total cost of ownership while enhancing your operational efficiency. By investing in Cisco SMARTnet, you bolster your peace of mind and productivity, ensuring your projects are executed efficiently and punctually.
- Comprehensive Coverage: Cisco SMARTnet - Extended Service not only provides hardware replacements but also extends to a wide array of software and technical support, ensuring your systems operate at peak performance.
- Next Business Day Exchange: Take advantage of the 8 x 5 Next Business Day Exchange service, designed to deliver prompt hardware replacements, significantly reducing downtime and maintaining seamless operations.
- Predictable Cost Structure: This service offers a predictable total cost of ownership, empowering businesses to budget effectively and avoid unexpected expenses associated with system maintenance and downtime.
- Expert Technical Support: Gain direct access to Cisco's expert technical support team, available to assist with any issues that may arise, ensuring help is always at your fingertips.
- Enhanced Productivity: The physical service subtype not only addresses immediate hardware needs but also boosts overall productivity, enabling your team to concentrate on strategic initiatives rather than maintenance challenges.
Technical Details of Cisco SMARTnet - Extended Service
- Service Type: Extended Service
- Service Coverage: 8 x 5 (business hours)
- Service Delivery: Next Business Day Exchange
- Physical Service Subtype: Hardware replacement and maintenance
- Support Availability: Access to technical support during business hours
How to Install
To activate your Cisco SMARTnet - Extended Service, follow these simple steps:
- Purchase your Cisco device along with the SMARTnet - Extended Service package.
- Register your product on the Cisco support website using the serial number and your purchase details.
- Upon registration, you will receive confirmation of your service activation, along with instructions on how to access support and warranty services.
- For any hardware replacement needs, initiate a service request through the Cisco support portal, and follow the provided guidelines for Next Business Day Exchange.
Frequently Asked Questions
- What is included in Cisco SMARTnet - Extended Service? Cisco SMARTnet - Extended Service encompasses hardware replacement, access to technical support, and software updates, ensuring your device remains at peak performance.
- How quickly can I expect a replacement hardware unit? With the Next Business Day Exchange service, you can expect to receive your replacement hardware by the next business day after your service request is approved.
- Is there a limit to the number of support incidents I can report? No, there is no limit to the number of support incidents you can report. Cisco's technical support team is available to support you with as many inquiries as necessary within your service period.
- Can I purchase Cisco SMARTnet for used or refurbished equipment? Yes, Cisco SMARTnet - Extended Service can be purchased for used or refurbished Cisco equipment, provided that the equipment is eligible for support and is registered properly.
- How do I renew my Cisco SMARTnet - Extended Service? Renewal can be executed through the Cisco support portal or via authorized Cisco partners. Ensure you renew your service before the expiration date to avoid any interruption in support.
Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
4.2 ★★★★★
Based on 1158 reviews
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Product Reviews
★★★★★ 1
Poor quality junk
Poor quality. Does not work as advertised. Do not buy this junk.
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Reviewed in the United States on May 14, 2026
★★★★★ 3
good on 16-inch MacBookPro and ThinkPad but not 13-inch MacBookPro; intermittent USB 3.2 connections
UPDATE 2025-NOV - lowering to 3-stars:
Found that only the 2nd USB-C from the right is truly USB 3.2 compliant. Using the same SSD and same USB-C 3.2 cable, only the 2nd port from the right connects at 10Gbps speeds for RTL9210B-chipset enclosure SSDs (and I have tested with 4 different ones). The other 2 ports on this Anker adapter are intermittent, sometimes they connect the SSD as USB 3.0 and sometimes it connects as USB 2.0, for the same SSDs. The odd thing (as possible workaround) is that if we use a USB-C to USB-A female adapter and then use a USB-A to USB-C cable to the same SSD, it now connects at USB 3.0 speed on any of the ports, but transfers only at 5Gbps throughput.
Another annoying thing is, this Anker adapter, even after the firmware upgrade, still intermittently "sleeps" or "goes offline" and disconnects from the laptop (does this on both my MacBook and ThinkPad). It does automatically reconnect after a few seconds, but very annoying, and can possibly corrupt drives that are connected when it happens.
ORIGINAL REVIEW - 4 stars:
USB-C hub is fast, able to transfer 5+ Gbps to SSD.
Video display quality is OK for 1440p (when it works).
DisplayPort video worked on ThinkPad and 16-inch MacBookPro, but not on 13-inch MacBookPro; connecting to a USB-C connected monitor (video worked without this Anker adapter).
USB-C cable length to host computer is long enough.
Worth the $30 price I paid ... yes; it served the purpose of having a USB-C hub while still being able to use the USB-C port for DisplayPort video; overall good design.
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Reviewed in the United States on September 10, 2025
★★★★★ 4
Video output does not contain power — caveats and findings for Switch users to whom this may concern
The product works with some caveats, which I initially tried to resolve with an ultimately unsuccessful firmware upgrade. (Anker was responsive via email, much appreciated.) It turns out the product was working to the best of its abilities this whole time, which I will now expound upon.
I expect that perhaps another 4-5 people in the world intended to use this in the ways that I did, namely with a Nintendo Switch as the source to various output devices. If you are one of these people who are interested in reading my experience connecting this hub with a Nintendo Switch, my findings are below (after a brief primer).
A Brief Primer
1. As you know, the Nintendo Switch can be coaxed to output Dp-Alt video if you can satisify a 39W+ handshake (15V, 2.6A or higher)
2. There are other adapters that will do this and output the video (with ample power) over USB-C, which are useful for powering AR glasses, portable monitors, or desktop USB-C monitors.
3. The limitation of a USB-C Dp-Alt adapter is that it does not also provide USB data ports like the Switch Dock itself, while many USB-C to HDMI dongles include USB-A ports. (But we don't want HDMI out, of course, because using USB-C we can power AR glasses or a portable monitor and send the video signal with one cable.)
4. I surmised that, by chaining a USB-C Dp Alt Adapter to this one (Anker A8340), I could have video output and three USB-C ports. Why do I want USB-C data ports? Since you are like me, you already know it is so I can connect a UAC1 DAC to output USB Audio and power thirsty headphones via a 4.4mm Pentacon balanced headphone jack. I also don't need to convince you of the merits of this versus using the Switch's built in 3.5mm headphone jack. Or say, connecting a wired controller because I don't care for input latency if I can avoid it.
My Findings
1. This hub can indeed be chained to a USB-C Dp-Alt adapter and pass through a video signal while also leaving three USB 3.2 data ports for wired devices (yes!)
2. However, as other reviews kindly mention, the video signal outputted by the A8340 does not contain power of any sort. So, if you are intending to plug this into a desktop USB-C monitor which already has/doesn't need power, then everything is awesome.
3. If you are trying to power AR glasses, this won't work unless you add a second USB-C DP-Alt adapter after it, and provide power that way. If you intend to convert the video signal to HDMI or DisplayPort via a USB-C to HDMI or DP cable, these won't work because there is no power for the inline conversion.
4. If you are using a USB-C travel monitor, this will work provided you directly power the monitor via its second USB-C power (if it has one).
So in summation, it's possible to get what you want, though you may find the victory pyrrhic. The perfect adapter (which I had hope this was, and may yet exist at a higher price point) basically takes a USB-C Dp-Alt adapter, adds USB-C data ports, and outputs USB-C + power to power AR glasses or a travel monitor.
This device nevertheless has its uses, such as the ability to connect multiple USB-C devices to the Switch in handheld mode and charge it, too.
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Reviewed in the United States on January 30, 2025
★★★★★ 5
Simple and reliable. No Flaws.
Flawless performance so far. I use this item with my iMac, and I'm able to run a 12 channel music interface through it with no noticeable lag.
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Reviewed in the United States on February 27, 2026
★★★★★ 5
Great Shoes
Size: 10, Color: Cognac
Love these shoes super comfortable and look great. Everyone asks me where I got them.
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Reviewed in the United States on May 20, 2026